Effective Date: September 28, 2026

Terms of Service

1. Acceptance of Terms

By accessing or using the website, services, online tools, or communications of Basements Inc. ("Basements Inc.," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our website or services.

2. Services

Basements Inc. provides residential construction and remodeling services, with a primary focus on transforming underused spaces into professionally designed and built living spaces.

Services may include, but are not limited to:

Complete basement remodeling and finishing

Basement apartments and accessory dwelling unit (ADU) projects

Detached ADUs

Garage conversions

Bathrooms, bedrooms, kitchens, living areas, home offices, gyms, entertainment spaces, and other improvements associated with these projects

Related residential construction and remodeling services

The availability, feasibility, scope, and requirements of any project depend on the property, existing conditions, applicable building codes, permitting requirements, and other project-specific factors.

Submitting an inquiry, using our website, or requesting a consultation does not create a construction agreement or obligate either party to proceed with a project.

3. SMS / Text Messaging Program (A2P 10DLC)

Program Description: By providing your mobile phone number and opting in through our website, Visualizer, contact forms, or other applicable methods, you consent to receive transactional and conversational text messages from Basements Inc. related to your project inquiry, consultation, scheduling, appointment confirmations, project communication, and follow-up.

Message Frequency: Message frequency varies based on your interaction with us. You may receive up to 10 messages per month per active inquiry or project.

Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details regarding your plan.

Opt-Out Instructions: You may opt out of receiving text messages from us at any time by replying STOP to any message. After opting out, you may receive a final confirmation message, after which no further SMS messages will be sent unless you subsequently opt in again.

Help: For assistance, reply HELP to any message or contact us using the information provided in Section 9 below.

Carriers: Carriers are not liable for delayed or undelivered messages.

No Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

4. Consultations, Estimates, and Project Information

Any preliminary pricing, estimates, project ranges, concepts, or other information provided before execution of a formal construction agreement are based on the information reasonably available at that time.

Final project pricing, scope, design, and requirements may vary based on factors including:

Existing site and structural conditions

Measurements and inspections

Material selections and availability

Plumbing, electrical, HVAC, and structural requirements

Building codes and permitting requirements

Engineering or architectural requirements

Changes requested by the homeowner

Conditions discovered during planning or construction

A signed construction agreement or other applicable written agreement is required before construction work begins.

5. AI Visualizer and Conceptual Images

Basements Inc. may provide an AI-powered visualization tool that allows users to upload photographs of their property and generate conceptual images based on selected project preferences.

AI-generated visualizations are provided for conceptual and inspirational purposes only.

They are not:

Architectural plans

Engineering drawings

Construction documents

Permit drawings

Measurements

Guarantees of project feasibility

Guarantees of final appearance or construction results

Representations that a particular design complies with applicable building codes or regulations

AI-generated images may alter, omit, misinterpret, or introduce architectural, structural, decorative, or spatial elements.

Actual project designs and construction may differ substantially based on measurements, inspections, existing site conditions, structural requirements, building codes, permitting requirements, engineering, material availability, homeowner selections, and other project-specific considerations.

Users should not rely on an AI-generated visualization as a substitute for professional project evaluation, design, engineering, architectural, or construction documentation.

6. User-Submitted Photos and Information

When you upload photographs, project descriptions, preferences, or other materials through our website or Visualizer, you represent that you have the right to provide those materials for the intended purpose.

You authorize Basements Inc. and the service providers used to operate our website and visualization tools to process those materials as reasonably necessary to provide the requested functionality and services.

Our handling of personal information is further described in our Privacy Policy.

7. Licensing and Insurance

Basements Inc. maintains licensing and insurance as applicable to the residential construction services it performs. Specific licensing, insurance, permitting, and contracting requirements may vary based on project type and jurisdiction.

Documentation may be made available when appropriate or required.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Basements Inc. shall not be liable for indirect, incidental, special, consequential, or similar damages arising from or related to your use of our website, online tools, AI-generated visualizations, or services.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

9. Changes to These Terms

We may update these Terms from time to time. The most current version will be posted on this page with an updated effective date.

Continued use of our website or services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

10. Contact Us

If you have questions about these Terms, contact us at:

Basements Inc.

Email: basementsadu@gmail.com

Phone: +1 (351) 201-4471

Service Area: Massachusetts, New Hampshire, Rhode Island